Frequently Asked Questions
Why run an employee engagement survey?
- The success of your organisation depends on the competence and motivation of your employees. Do you know what your employees think of their jobs, or your organisation? Are there things you can do to make your organisation a better place to work, and elicit a better response from your people? If your organisation has a focus on improving productivity, you need to work with your employees to create an organisational environment that will get the best out of them. Our research on NZ's largest database of employee attitude and opinion indicates there is a strong link between employee enagagement and improved customer service, productivity, and profitability. Click here to download a document further outlining the case for running an employee survey, or download our 2008 Employee Engagement Publication.
What resources do you have for helping me put together a business case for running an engagement survey?
- Our 2008 publication Employee Engagement: From Insight to Action is designed to help you better understanding the mechanics behind our engagement survey instrument, and also draw the line between employee feedback, organisational improvement, and bottom-line profitability. This publication will help you put together your compelling proposition.
- As a bonus, the second half of this publication looks at the post-survey process - what is 'best practice' once the survey is over? We discuss 4 different approaches that organisations of different sizes and structures could consider to help them formulate a post-survey plan.
- Employee Engagement: From Insight to Action is available for free download, or if you would like us to provide you with a hard copy, please use our contact form to make your request (please include full postal details).
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Highlights of Employee Engagement: From Insight to Action
- What is employee engagement and why does it matter?
- Why bother? Employee engagement and the bottom line
- Using your survey results to improve engagement – the post-survey process and case studies
- Success stories: real improvements by real organisations.
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"Why bother? We're not going to win"
- The unlimited/JRA Best Places to Work in New Zealand Survey is not just about finding New Zealand's Best Workplaces - it's also about the desire to become a great place to work. The large majority of organisations that take part in the survey - many of whom participate annually - do not participate because they think they might win an Award. They participate simply because having a great workplace is a worthy goal, and an excellent way of attracting and retaining talent. Satisfied employees are more loyal, committed, and perform to higher levels.
- Your results and ranking are NOT made public if your organisation does not make the finalist list. If you are a finalist, permission will be sought to make public selected data.
"It's not possible for an organisation in our industry to win"
- There is no stereotype of the sort of organisation that can be a finalist in the unlimited/JRA Best Places to Work in New Zealand Survey. In 2007, winning organisations came from retail, manufacturing, distribution, insurance, IT, education, local government, advertising, and pharmaceuticals - see our Hall of Fame for the full list of the 2007 finalists.
- The reason why organisations from any industry can do well in this survey is that
employees complete the survey based on their own expectations and experience. Employees know what is possible for their organisation to provide within the constrains of their industry and specific job role, and (more often than not) they know what similar organisations/roles offer. Click here to download an article from Human Resources magazine that further demonstrates how it is possible for organisations in ANY industry to become a "Best Place to Work."
"We already run our own survey/a global survey"
- If you already run a survey in your workplace, it is definately worth looking at the unlimited/JRA Best Places to Work in New Zealand Survey. How long does it take you to create a questionnaire, distribute hard copies, complete data entry from completed questionnaires, and then create graphs/charts/reports? And what is that time worth? We can take all of the hassle of running a survey away from you, from just $695+gst, leaving you with the time and inclination to act on the survey results.
- If you are already part of a multinational, you may already survey your staff. A large number of organisations that participate annually in the unlimited/JRA Best Places to Work in New Zealand Survey conduct global surveys within their company, but participate in our survey to gain better local reporting, access to New Zealand benchmark data, and the chance to be recognised as one of the Best Places to Work in New Zealand.
Who else is doing the survey?
- Click here to view the current list of organisations participating in this year's survey.
What questions are included in the survey?
- Every organisation that participates in the unlimited/JRA Best Places to Work in New Zealand Survey completes the same set of 60 questions. This allows us to compare organisations as places to work, as rated by their employees. This also means we can offer organisations that participate in the survey the option to benchmark their results directly against all other organisations who participate.
- Click here to see the list of questions included in the survey
How will the results be reported, what will they include, and who gets to see them?
- You see the results immediately as the first respondent data is submitted. No waiting until the end of the survey to see your results!
- Click here to see the standard package of online reports, plus the additional reporting options you can add. There is also an animated tour of our online survey reporting available on this page.
- You decide who gets access to your results.
Who will I be able to compare my results against?
In addition to viewing your own results, you have the option to benchmark your organisation against:
- The unlimited/JRA Best Places to Work Survey 2008 database
- A customised benchmark group, including organisations of your choice (e.g. organisations from your industry sector)
- Please note: if you select the 'Customised/Sector Benchmark Group' option, comparison is against a consolidation of "comparison group" data. We guarantee that the confidentiality of individual organisation and employee data is strictly protected.
How do I implement the survey?
- Click here to view details on how the survey can be run in your organisation. In addition, we provide each organisation with comprehensive instructions on how to easily run the survey.
What are the technology requirements involved?
- The technology requirements to take part are not onerous - staff completing the survey via the internet require access to a PC or Mac, with a browser and internet connection. The survey questionnaire can be accessed using Internet Explorer (IE v5.5 or above), Netscape (v6.2.3 or above), or Mozilla Firefox browsers.
- If your staff will be completing the survey in hardcopy format, there are no technical requirements
- To view your survey results online, all that is needed is a PC with Internet Explorer (IE 5.5 or above) installed, and an internet connection
How secure is the system? What about confidentiality of information?
- Data is collected and hosted on our secure servers protected by SSL encryption
- Information collected is confidential and your data will be disclosed only to your organisation. If you are a Best Places to Work finalist or winner, we will seek prior permission from you for any information that might be used to promote your win and the Awards.
- Individual employee data is always confidential and anonymous
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