Neal (JRA)
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"Employee engagement" is a concept that has won great favour in recent years - the idea that you can measure your employees' level of connection to your workplace, and the effects on their willingness to "go the extra mile" for your organisation and your customers (i.e. their discretionary effort), and their intentions to stay with your organisation. JRA defines employee engagement as the extent to which an employee feels emotionally attached to their organisation, the cognitions that underpin that sense of attachment, and the resultant willingness of the employee to go the extra mile in order to help the organisation succeed. We therefore use a three-component model of employee engagement to describe the active use of emotions, cognitions and behaviours that together help describe the level of ‘connectedness’ that employees may experience with their organisation and the level of contribution an employee makes to the organisation’s success as a result of that connectedness. Please download this document to read more about our tripartite model of engagement and how engagement is measured by our standard survey questionnaire.
*** Edited 3/20/2009 12:11:37 AM UTC by Leighton (JRA)***
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Neal (JRA)
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On an annual basis, JRA produces publications on the topic of employee engagement. You can read more about the publications available, and download them for yourself, from our website - employee engagement publications. If you'd like hard copies of these publications posted to you, please our Contact form to request a hard copy version to be posted to you (please provide full contact details).
*** Edited 3/20/2009 12:12:07 AM UTC by Leighton (JRA)***
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