[January 2009]How can we improve our online survey reporting?

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19/01/2009 02:26 PM
Amy (JRA)
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JRA's response to issues/suggestions raised by our clients during 2008
19/01/2009 02:46 PM
Amy (JRA)
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Posts: 8
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Not always being able to do comparisons across years was a little restricting.

Year on year comparisons are available if you purchase trending. The cost of trending is $750 plus GST (for an employee survey) and enables you to easily compare trends at a section or question level.

Maybe 2 levels of reports, so that staff could access the on-line reporting for the overview, but not able to drill down to work areas (as many are small and you can 'guess' as to who made comments etc.).

As part of the standard cost of the survey you are entitled to have 5 different report viewing rights set up. As part of this, you can set different levels of access so that some staff can only see the "Total Organisation" result. You can also set the report viewing up so that managers of certain department/teams can see their own result as well as the Total Organisation result which enables them to benchmark their performance against the rest of the organisation.

The order of the years when comparing previous to current,and BPTW data needs changing - 2008, 2007 the 2008 BPTW data

We agree! There is a fix for this issue being worked on at the moment but if you notice this happening in your reports, please call us as we can fix it for individual clients.

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