Frequently Asked Questions
Why run an employee survey?
- The success of your business depends on the competence and motivation of your employees. Do you know what your employees think of their jobs, or your organisation? Are there things you can do to make your organisation a better place to work? Our research on NZ's largest database of employee attitude and opinion indicates there is a strong link between employee enagagement and improved customer service, productivity, and profitability. Click here to download a document further outlining the case for running an employee survey.
Who else has done the survey?
- The Local Government Workplace Survey was introduced in 2002
- Around 50% of all local government organisations in New Zealand have participated
- A large Local Government Organisation Sector Benchmark has been established, and participation in the survey will enable you to benchmark your results against these similar organisations
- Each year JRA run the sister survey to the Local Government Workplace Survey - the unlimited/JRA Best Places to Work in New Zealand Survey - which between 2000 and 2006 has had over 1200 organisations and over 131,000 employees take part. The same set of questions are used in both surveys.
- Click here to see which other Local Government organisations have participated in the Local Government Workplace Survey
What questions are included in the survey?
- The Local Government Workplace Survey is identical in its structure and content to the unlimited/JRA Best Places to Work in New Zealand Survey. This has the advantage of giving Local Government organisations who participate in the Local Government Workplace Survey the option to benchmark their results directly against this comprehensive database of high performing organisations.
- However, if Local Government participants see the need, the intention is that the Local Government Workplace Survey will be customised over time to include additional Local Government-specific questions
- Click here to see the list of questions included in the survey
How does this survey relate to the unlimited/JRA Best Places to Work in New Zealand Survey?
- The unlimited/JRA Best Places to Work Survey and the Local Government Workplace Survey share the same set of questions. The benefit of this is that it gives you the option of benchmarking your organisation's results against all those organisations that participated in the most recent Best Places to Work Survey.
- There are four main differences between the Local Government Workplace Survey and the Best Places to Work Survey:
- Timing: The Best Places to Work in New Zealand Survey is available for completion ONLY between July and September each year. TheLocal Government Workplace Survey can be conducted at any time of the year.
- Branding: The Best Places to Work in New Zealand Survey MUST be branded as the "unlimited/JRA Best Places to Work in New Zealand Survey". In contrast, the Local Government Workplace Survey can be renamed, the introduction page can be customised, and you can include your own company logo.
- Questionnaire content:You MUST use our standard questionnaire when participating in the Best Places to Work Survey, with no modifications or deletions allowed. With the Local Government Workplace Survey, you can modify and delete questions if you like. You can add extra questions to both surveys.
- Pricing: There is a small price difference for the "Basic Survey" package between the two surveys, otherwise pricing is identical.
- If you undertake the Local Government Workplace Survey in the July - September period and do not modify or delete any questions from the standard questionnaire, you will be eligible to be selected as one of the Best Places to Work in New Zealand.
How will the results be reported, what will they include, & who gets to see them?
- You see the results immediately as the first respondent data is submitted. No waiting until the end of the survey to see your results!
- Click here to see the standard package of online reports, plus the additional reporting options you can add.
What other reporting/analysis of our data is available?
- JRA are specialists in workplace survey AND analysis. In addition to online reports, we can offer Higher Level Analysis to identify the key drivers of employee engagement in your organisation. Click here to find out more.
Who will I be able to compare my results against?
- In addition to viewing your own results, you have the option to benchmark your organisation against:
How often can I undertake the survey, & can I trend my results?
- You can undertake the survey as often as you like, whenever you like
- Where the survey is repeated, the option of online trending of your results against previous surveys will be available
How do I implement the survey?
- After deciding that you would like to run a workplace survey, you need to look at what sort of reporting options you require. Different organisations have different requirements from a survey - do you want detailed and stratified reporting abilities by demographics? Do you want to be able to benchmark your performance against other Local Government organisations? Would you like to add your own organisation-specific questions? The Local Government Workplace Survey comes with a range of reporting options that can enhance your ability to analyse your data and make informed decisions. Click here to see our range of reporting options.
- Once you've decided what reporting options are suitable for your organisation, you need to register. Registration is easy - just click here for the 3-step registration system.
- Once we have received your registration, we can proceed with setting up your survey. Soon after we first hear from you, we will call to introduce ourselves and confirm any details as necessary. This can include finalising a demographic structure, writing extra questions, setting up a support package, or detailing our higher-level supplementary reporting.
- Once your survey has been set up, you will be sent a web link to your survey, which you will distribute to your staff via email. If you prefer, we can send out the survey to a staff list you provide (at a small additional cost). We recommend organisations send out a preliminary communication email to staff about a week before the survey 'goes live.' This email should introduce the survey, describe why it is being conducted, and what you intend to do with the results.
- Your results are available online from the time the first person submits their response, allowing you to view your results during the completion period. Online viewing rights will be established for your nominated contact person as soon as your Survey gets underway, so response rates can be tracked to encourage maximum completion.
What are the technology requirements involved?
- The technology requirements to take part are not onerous - staff completing the survey via the internet require access to a PC or Mac, with a browser and internet connection. The survey questionnaire can be accessed using Internet Explorer (IE v5.5 or above), Netscape (v6.2.3 or above), or Mozilla Firefox browsers.
- If your staff will be completing the survey in hardcopy format, there are no technical requirements
- To view your survey results online, all that is needed is a PC with Internet Explorer (IE 5.5 or above) installed, and an internet connection
How secure is the system? What about confidentiality of information?
- Data is collected and hosted on our secure servers protected by SSL encryption
- Information collected is confidential and your data will be disclosed only to your organisation
- Individual employee data is always confidential and anonymous
|
|
